*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--primary: #3B82F6;--primary-dark: #2563EB;--primary-light: #60A5FA;--primary-bg: #EFF6FF;--primary-gradient: linear-gradient(135deg, #3B82F6, #1D4ED8);--accent: var(--primary);--accent-bg: var(--primary-bg);--card-bg: var(--bg);--text-primary: var(--text);--text-secondary: var(--text-body);--table-head-bg: var(--bg-alt);--row-hover: var(--bg-alt);--bg: #ffffff;--bg-alt: #f8fafc;--bg-panel: #f1f5f9;--text: #1e293b;--text-body: #475569;--text-muted: #94a3b8;--border: #e2e8f0;--border-light: #f1f5f9;--shadow-sm: 0 1px 3px rgba(0,0,0,.06);--shadow: 0 4px 24px rgba(0,0,0,.07);--shadow-lg: 0 12px 40px rgba(0,0,0,.1);--radius: 16px;--radius-sm: 10px;--radius-xs: 6px;--success: #22c55e;--success-bg: #f0fdf4;--warning: #f59e0b;--warning-bg: #fffbeb;--danger: #ef4444;--danger-bg: #fef2f2;--info: #3B82F6;--info-bg: #eff6ff;--sidebar-w: 240px;--topbar-h: 56px}html{scroll-behavior:smooth}body{font-family:Inter,-apple-system,BlinkMacSystemFont,PingFang SC,Hiragino Sans GB,Microsoft YaHei,sans-serif;background:var(--bg-panel);color:var(--text);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}a{color:var(--primary);text-decoration:none}a:hover{color:var(--primary-dark)}.auth-wrapper{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;background:linear-gradient(135deg,var(--primary-bg) 0%,var(--bg) 60%,#f0f9ff 100%);padding:24px}.auth-card{width:100%;max-width:420px;background:var(--bg);border-radius:var(--radius);box-shadow:var(--shadow);padding:40px 36px}.auth-logo{display:flex;align-items:center;justify-content:center;gap:10px;margin-bottom:32px}.auth-logo span{font-size:1.3rem;font-weight:700;color:var(--text)}.auth-title{font-size:1.35rem;font-weight:700;text-align:center;margin-bottom:28px;color:var(--text)}.auth-footer{text-align:center;margin-top:24px;font-size:.875rem;color:var(--text-muted)}.auth-footer a{font-weight:600}.auth-trust{display:flex;gap:20px;margin-top:24px;justify-content:center;flex-wrap:wrap}.auth-trust-item{display:flex;align-items:center;gap:5px;font-size:.8rem;color:var(--text-muted)}.auth-trust-item svg{opacity:.6}.panel-wrapper{display:flex;min-height:100vh}.sidebar{position:fixed;top:0;left:0;bottom:0;width:var(--sidebar-w);background:var(--bg);border-right:1px solid var(--border);display:flex;flex-direction:column;z-index:50;overflow-y:auto;transition:transform .3s ease}.sidebar-logo{display:flex;align-items:center;gap:10px;padding:18px 20px;border-bottom:1px solid var(--border);text-decoration:none;color:var(--text);flex-shrink:0}.sidebar-logo span{font-size:1.1rem;font-weight:700}.sidebar-nav{flex:1;padding:12px 0;overflow-y:auto}.sidebar-group{padding:0 12px;margin-bottom:4px}.sidebar-group-label{font-size:.7rem;font-weight:600;color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;padding:16px 12px 6px}.sidebar-item{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:var(--radius-xs);color:var(--text-body);font-size:.9rem;font-weight:500;cursor:pointer;transition:all .15s;text-decoration:none}.sidebar-item:hover{background:var(--bg-alt);color:var(--text)}.sidebar-item.active{background:var(--primary-bg);color:var(--primary);font-weight:600;border-left:3px solid var(--primary);padding-left:9px}.sidebar-item svg{flex-shrink:0;opacity:.7}.sidebar-item.active svg{opacity:1}.sidebar-bottom{padding:12px;border-top:1px solid var(--border);flex-shrink:0}.sidebar-user{padding:16px;border-top:1px solid 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10px;border-radius:20px;font-size:.75rem;font-weight:600;white-space:nowrap}.badge-primary{background:var(--primary-bg);color:var(--primary)}.badge-success{background:var(--success-bg);color:var(--success)}.badge-warning{background:var(--warning-bg);color:var(--warning)}.badge-danger{background:var(--danger-bg);color:var(--danger)}.badge-muted{background:var(--border-light);color:var(--text-muted)}.plan-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:20px}.plan-card{background:var(--bg);border:2px solid var(--border);border-radius:var(--radius);padding:28px 24px;transition:border-color .2s,box-shadow .2s,transform .2s;cursor:pointer;display:flex;flex-direction:column;position:relative}.plan-card:hover{border-color:var(--primary-light);box-shadow:var(--shadow);transform:translateY(-2px)}.plan-card.recommended{border-color:var(--primary);box-shadow:var(--shadow)}.plan-card.selected{border-color:var(--primary);box-shadow:0 0 0 3px #3b82f626}.plan-ribbon{position:absolute;top:14px;right:-8px;background:var(--primary-gradient);color:#fff;font-size:.75rem;font-weight:700;padding:3px 14px 3px 12px;border-radius:4px 0 0 4px}.plan-ribbon:after{content:"";position:absolute;right:0;bottom:-8px;border:4px solid transparent;border-top-color:var(--primary-dark);border-right-color:var(--primary-dark)}.plan-name{font-size:1.15rem;font-weight:700;color:var(--text);margin-bottom:8px}.plan-desc{font-size:.85rem;color:var(--text-muted);margin-bottom:16px;line-height:1.6;min-height:2.8em;flex-grow:1}.plan-price{font-size:1.6rem;font-weight:800;color:var(--primary)}.plan-price small{font-size:.85rem;font-weight:500;color:var(--text-muted)}.plan-features{list-style:none;margin-top:16px;font-size:.85rem;color:var(--text-body)}.plan-features li{padding:4px 0;display:flex;align-items:center;gap:8px}.plan-features li:before{content:"";width:16px;height:16px;background:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' 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var(--border)}.node-list{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:10px}.node-item{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-xs);font-size:.85rem}.node-name-wrap{display:flex;align-items:center;gap:8px;flex:1;overflow:hidden}.node-flag{font-size:1.1rem;flex-shrink:0}.node-name{font-weight:500;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.node-meta{display:flex;align-items:center;gap:10px;font-size:.8rem;color:var(--text-muted);flex-shrink:0}.node-rate{background:var(--warning-bg);color:var(--warning);font-size:.72rem;font-weight:600;padding:1px 6px;border-radius:4px}.node-dot{width:8px;height:8px;border-radius:50%;background:var(--success)}.node-dot.offline{background:var(--danger)}.ticket-thread{display:flex;flex-direction:column;gap:16px;margin-bottom:20px}.ticket-msg{max-width:80%;padding:14px 18px;border-radius:var(--radius-sm);font-size:.9rem;line-height:1.7}.ticket-msg.user{align-self:flex-end;background:var(--primary);color:#fff;border-bottom-right-radius:4px}.ticket-msg.admin{align-self:flex-start;background:var(--bg-alt);color:var(--text);border:1px solid var(--border);border-bottom-left-radius:4px}.ticket-msg-time{font-size:.75rem;margin-top:6px;opacity:.7}.knowledge-cats{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:20px}.knowledge-cat{padding:6px 16px;border:1px solid var(--border);border-radius:20px;font-size:.85rem;font-weight:500;cursor:pointer;background:var(--bg);color:var(--text-body);transition:all .15s;font-family:inherit}.knowledge-cat:hover{border-color:var(--primary-light)}.knowledge-cat.active{background:var(--primary);color:#fff;border-color:var(--primary)}.knowledge-list{display:flex;flex-direction:column;gap:8px}.knowledge-item{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-xs);cursor:pointer;transition:all .15s}.knowledge-item:hover{border-color:var(--primary-light);background:var(--primary-bg)}.knowledge-item-title{font-weight:600;font-size:.9rem;color:var(--text)}.knowledge-body{padding:24px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);line-height:1.8;font-size:.925rem;color:var(--text-body)}.knowledge-body h1,.knowledge-body h2,.knowledge-body h3{color:var(--text);margin:20px 0 10px}.knowledge-body p{margin-bottom:12px}.knowledge-body code{background:var(--bg-alt);padding:2px 6px;border-radius:4px;font-size:.85em}.knowledge-body pre{background:var(--bg-alt);padding:16px;border-radius:var(--radius-xs);overflow-x:auto;margin-bottom:12px}.knowledge-body img{max-width:100%;border-radius:var(--radius-xs)}.invite-code-box{display:flex;align-items:center;gap:10px;padding:14px 18px;background:var(--bg-alt);border:1px dashed var(--border);border-radius:var(--radius-xs);margin-bottom:12px}.invite-code-box code{flex:1;font-size:.9rem;font-weight:600;color:var(--primary);word-break:break-all}#toast-container{position:fixed;top:20px;right:20px;z-index:9999;display:flex;flex-direction:column;gap:8px}.toast{padding:12px 20px;border-radius:var(--radius-xs);font-size:.875rem;font-weight:500;color:#fff;background:var(--text);box-shadow:var(--shadow);animation:toast-in .3s ease;max-width:360px}.toast.success{background:var(--success)}.toast.error{background:var(--danger)}.toast.warning{background:var(--warning)}.toast.info{background:var(--primary)}@keyframes toast-in{0%{opacity:0;transform:translate(30px)}to{opacity:1;transform:translate(0)}}.empty-state{text-align:center;padding:60px 20px;color:var(--text-muted)}.empty-state svg{margin-bottom:16px;opacity:.4}.empty-state p{font-size:.95rem;margin-bottom:16px}.loading{display:flex;align-items:center;justify-content:center;padding:60px 20px}.spinner{width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.copy-wrap{display:flex;align-items:center;gap:8px;background:var(--bg-alt);border:1px solid var(--border);border-radius:var(--radius-xs);padding:8px 12px}.copy-wrap code{flex:1;font-size:.82rem;color:var(--text-body);word-break:break-all;-webkit-user-select:all;user-select:all}.quick-actions{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px;margin-top:16px}.quick-action{display:flex;flex-direction:column;align-items:center;gap:8px;padding:20px 12px;background:var(--bg);border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;transition:all 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#f1f5f9)}.card-body[data-v-9594c76e]{padding:18px}.new-ticket-card[data-v-9594c76e]{margin-bottom:16px}.form-group[data-v-9594c76e]{margin-bottom:14px}.form-label[data-v-9594c76e]{display:block;font-size:.85rem;font-weight:500;color:var(--text-secondary, #64748b);margin-bottom:6px}.form-input[data-v-9594c76e]{width:100%;padding:8px 12px;border:1px solid var(--border, #e2e8f0);border-radius:8px;font-size:.875rem;color:var(--text-primary, #334155);background:var(--card-bg, #fff);outline:none;transition:border-color .2s;box-sizing:border-box;font-family:inherit}.form-input[data-v-9594c76e]:focus{border-color:var(--accent, #6366f1)}.form-textarea[data-v-9594c76e]{resize:vertical;min-height:60px}.table-wrap[data-v-9594c76e]{overflow-x:auto}.table[data-v-9594c76e]{width:100%;border-collapse:collapse;font-size:.875rem}.table th[data-v-9594c76e]{background:var(--table-head-bg, #f8fafc);font-weight:600;text-align:left;padding:12px 16px;color:var(--text-secondary, #64748b);white-space:nowrap}.table td[data-v-9594c76e]{padding:12px 16px;border-top:1px solid var(--border, #f1f5f9);white-space:nowrap;color:var(--text-primary, #334155)}.ticket-row[data-v-9594c76e]{cursor:pointer;transition:background .15s}.ticket-row:hover td[data-v-9594c76e]{background:var(--row-hover, #f8fafc)}.ticket-subject[data-v-9594c76e]{font-weight:500;max-width:260px;overflow:hidden;text-overflow:ellipsis}.badge[data-v-9594c76e]{display:inline-block;padding:2px 10px;border-radius:999px;font-size:.75rem;font-weight:600}.badge-success[data-v-9594c76e]{background:#dcfce7;color:#15803d}.badge-primary[data-v-9594c76e]{background:#ede9fe;color:#6d28d9}.badge-muted[data-v-9594c76e]{background:#f1f5f9;color:#94a3b8}.ticket-thread[data-v-9594c76e]{display:flex;flex-direction:column;gap:12px;margin-bottom:16px}.ticket-msg[data-v-9594c76e]{padding:14px 18px;border-radius:12px;max-width:85%}.ticket-msg.user[data-v-9594c76e]{align-self:flex-end;background:var(--accent, #6366f1);color:#fff}.ticket-msg.admin[data-v-9594c76e]{align-self:flex-start;background:var(--card-bg, #fff);border:1px solid var(--border, #e5e7eb);color:var(--text-primary, #334155)}.ticket-msg-header[data-v-9594c76e]{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:6px}.ticket-msg-role[data-v-9594c76e]{font-size:.8rem;font-weight:600}.ticket-msg.user .ticket-msg-role[data-v-9594c76e]{opacity:.85}.ticket-msg.admin .ticket-msg-role[data-v-9594c76e]{color:var(--accent, #6366f1)}.ticket-msg-time[data-v-9594c76e]{font-size:.75rem;opacity:.6}.ticket-msg.admin .ticket-msg-time[data-v-9594c76e]{color:var(--text-muted, #94a3b8);opacity:1}.ticket-msg-body[data-v-9594c76e]{font-size:.875rem;line-height:1.6;white-space:pre-wrap;word-break:break-word}.reply-form[data-v-9594c76e]{margin-top:0}@media(max-width:640px){.ticket-msg[data-v-9594c76e]{max-width:95%}.ticket-subject[data-v-9594c76e]{max-width:140px}.page-header[data-v-9594c76e]{gap:8px}}